Keeping Things Motoring
Use our dedicated Avis customer support team for any queries about your car hire.
Much of the paperwork you receive from Avis when you hire a car will give generic contact information such as a central email address or phone number. While you will get a response by using these channels, it will be quicker and more efficient for you to take advantage of our dedicated Avis customer support team.
If you’re a regular hirer and are over 21 years old, why not join
Avis Preferred to speed up the booking process. For more information, see the preferred box below.
The minimum age requirement when using Avis (CDW – collision damage waiver) insurance is 23 years of age provided licence held for 1 year. Between the ages of 23 and 25 restrictions apply so that only car groups B, D, E, and I can be driven.
There is no minimum age requirement when using BAE (COI – company own insurance), but you must be over 21 to apply for Avis Preferred status.